Yelp Reviews…Is what you see really what you get?

//Yelp Reviews…Is what you see really what you get?

Yelp Reviews…Is what you see really what you get?

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Ah…the world of technology is at our fingertips and becoming more sophisticated each and every day. For those of you that have never done a Yelp review but might take a look before going to the local restaurant, or, for that matter, getting your hair done at Pret-a-Porter Salon 7 Spa…
Here’s a little inside info…In addition to the reviews that you can readily see when you enter the site there is an enormous list of “filtered reviews” if you page all the way to the bottom of the visible list. Just click on “filtered reviews” and here you will see all of the reviews that Yelp thinks might be tainted in some way…
Pret-a-Porter Salon & Spa will be 15 years old in May…We were around way before Yelp was even thought of and in the last few years some of our loyal clients that have come to us for all sorts of services, hair, nails, waxing, massage and facials have given us rave reviews…The problem? It seems as if there is any personal “link” to the owners (of course Dan and I do hair in the salon so alot of these guests are our guests) or if there is alot of history as a guest, the review is filtered – just pushed to the bottom of the pile, never to be seen by any new Yelpers looking for a great salon experience. We have great reviews for the most, but just want you all to know that there are some hidden gems in the filtered reviews. Take the time to check it out….And, as always, our goal is to make sure that each and every guest is completely happy with the service that they receive in our business!

By | 2017-08-01T09:00:26+00:00 January 29th, 2013|Haircare|Comments Off on Yelp Reviews…Is what you see really what you get?

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